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Network Devices

As a network owner, this section gives you a complete overview of all devices across your entire network.
You can view and manage devices from all customers in your organization, providing full visibility and control over your digital signage infrastructure.

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To access network devices, navigate to Network > Devices in the Wallboard interface.

Prerequisites​

  • Network Owner (Partner) account
  • An Administrator user with access to network members

Devices List​

Here are the available information about devices in your network:

  1. State - Current operational status of the device (online/offline)
  2. Name - Device name or identifier
  3. Customer - Network member/client the device belongs to
  4. License tier - License level assigned to the device
  5. License status - Whether the device has a valid license
  6. Platform - Operating system/hardware type (Windows, Android, etc.)
  7. App version - Version of the Wallboard application running on the device
  8. Uptime - How long the device has been running continuously
  9. Last activity - When the device last communicated with the system
  10. Install date - When the device was first registered/installed
  11. Actions - Quick action buttons for device management
  12. More Actions - Additional configuration options for the device

Device Actions​

Quick actions

  • Update version - Update the Wallboard player application on the device
  • Refresh - Refresh the content currently displayed on the device
  • Clear cache - Clear the device's local content cache
  • Device info - View detailed device information

More actions

Important
  • Removing a device is irreversible. The device will return to the Unregistered Devices pool and will need to be re-registered to a customer.
  • Move to server This action is only available to Technical managers and above roles. When a device is moved between servers, it automatically enters the registration state - all settings are preserved but the device will not display content until ir is re-registered at the new server.

Locked Actions

When a device is offline certain device actions are unavailable on them. Here are the actions that are still active, when a device is offline:

  • Device info - View detailed device information
  • Lock/Unlock - Toggle device lockdown (kiosk mode) to prevent users from exiting the Wallboard application
  • Remove - Permanently remove the device from the system
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