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Standard installation on Samsung E-Paper

Install Wallboard using the Samsung E-Paper mobile app. The steps below use a Samsung EM32DX; menu names and the order of setup screens may vary with the app and firmware version.

Requirements​

  • A Samsung E-Paper display connected to power.
  • A phone with the Samsung E-Paper app installed and Bluetooth enabled. Use the app download link or QR code supplied by Samsung for your display.
  • The Wi-Fi network name and password. Connect the phone to the same network you will use for the display.
  • Your Wallboard server URL and an account with permission to add devices, access Downloads, and assign an available device license.

Installation​

  1. Turn on the display and keep the phone nearby during setup.
  2. Open the Samsung E-Paper app and allow Bluetooth, local network, and camera access when requested.
  3. Select Add device or +, then scan the device-addition QR code shown on the display or use Scan nearby to select it.
  4. Accept the Bluetooth pairing request. If a pairing code is requested, enter the code shown on the display.
  5. Select your Wi-Fi network, enter its password, and wait for the display to connect.
  6. Complete Samsung's terms and privacy prompts, then select Manual setup when asked how to configure the display.
  7. Set Screen Orientation to Portrait or Landscape to match your content.
  8. If a sleep-time setting is shown, use Always On or disable automatic sleep while completing installation. Wallboard manages its own wake/sleep cycles after installation.
  9. Set a six-digit device PIN, enter a device name, and check the date, time, and timezone. Keep the PIN for future access to the display's settings.
  10. Enable Network Standby if prompted. This may increase standby power use; Wallboard manages this setting during normal wake/sleep operation.
  11. Open the display's device page and go to On-screen display > Content source > Custom. This option may also appear during the setup wizard.
  12. Select Install if shown, then choose Custom app URL if prompted.
  13. In Wallboard, open Settings > Downloads > Samsung > Samsung E-Paper and copy the installation URL.
Here is an example URL

https://example.domain.com/api/storage/update/jscore/samsung-epaper/

Replace https://example.domain.com with your Wallboard server URL. Use the complete Samsung E-Paper installation folder URL shown in Downloads.

  1. Enter the URL in Samsung's app, confirm it, and select Install when prompted.
  2. Keep the display connected to power while the application downloads and installs, then complete any remaining setup prompts.

If the display is already paired and connected to the network, open its device page and continue from On-screen display > Content source > Custom.

Register the device​

After installation, the display or its preview in Samsung's app shows a four-character Wallboard activation code.

  • On the same Wallboard server used for installation, open Devices > Add device.
  • Leave Pre-register off and enter the Wallboard activation code. The Samsung pairing code and device PIN are used only in Samsung's app.
  • Fill in the required device details and select Save.

Learn more: Register your screen.

Please note

E-Paper devices check in periodically. After registration, allow the next wake-up and panel refresh to complete if the activation image remains visible.

Displaying content​

  • Open the device menu in Wallboard and select Assign content.
  • Assign a content page or an ePaper-compatible playlist, save the changes, and wait for the next wake-up and panel refresh.
  • Check that the physical display shows the assigned content in the correct orientation.

For playlists, enable ePaper mode. Use static content; video and animation do not play as moving content on an E-Paper panel.

Learn more: ePaper mode playlists and Working hours.

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