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Browser Sessions

The Browser Sessions page allows administrators to monitor and manage all active browser-based content sessions across the customer portal.

What Are Browser Sessions?​

A browser session is created when Wallboard content is opened in a web browser using a signage mode URL. This is different from:

  • Device sessions — content running on registered physical devices (Android, Windows, BrightSign, etc.)
  • Preview sessions — temporary content previews opened from the editor (these do not count toward browser session limits)

Browser sessions use-case

  • Quick temporary deployment - Displaying content on screens, kiosks, or embedding in third-party websites via browser/iFrame without installing native player applications or registering devices for long-term management
  • Minimal requirements - Simple setups where advanced functionality, persistent state management, offline capabilities, or device tracking are not needed
  • Platform flexibility - Running Wallboard on platforms where native player applications are unavailable or installation is impractical
  • Learn More: Browser-Based Content Display
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Browser sessions in signage mode consume browser session licenses.
Content previews opened from the editor use preview mode and do not count toward license limits.

Active Browser Sessions Table​

The Browser Sessions page displays all currently active browser sessions of your customer in a table. Each session row shows:

browser-session-listing.png

  • Content: The name of the content or playlist being displayed
  • Running mode: The session mode — SIGNAGE (licensed, persistent display) or PREVIEW (temporary, unlicensed)
  • IP address: The IP address of the browser displaying the content
  • Agent: The detected browser and operating system
  • Session started: When the session was established
  • Display Time: How long the session has been active
  • Edge server: The edge server (DMS follower) handling the session, if applicable
For server administrators

The Administrator view of Browser Sessions, and the browser sessions shown on an edge server's details, list sessions across all customers and add a Customer column.

Searching and Filtering

  • Use the available filters to narrow down sessions by content or running mode
  • The list updates in real-time as sessions connect and disconnect

How to Set Up Browser Sessions​

To get a browser signage URL for a content, see Browser-Based Content Display. That article also covers the limitations (online connection, autoplay) and the concurrent session limit.

Close Sessions Remotely​

Administrators and technical managers can force-close an active browser session.

  1. Locate the session in the active sessions table
  2. Click the Close browser session action on the session row
  3. Optionally specify a wait time (default: 10 minutes) — this is the blacklist duration during which the same browser cannot reconnect to the same content
  4. Confirm the action
Important

When a session is closed, the browser displaying that content will immediately stop playback.
The connection is blacklisted for the specified duration to prevent immediate reconnection. After the blacklist period expires, the browser can connect again.

Browser Previews cannot be remotely closed!

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